Terms & Conditions

Terms & Conditions

Please read these terms carefully before placing your order.

By utilizing pihura.shop, you agree to the following terms and conditions. We reserve the right to modify, add, or delete portions of these terms at any time without prior notice. Continuous use of the site implies acceptance of any updated terms.

Article I — Product Standards & Pricing

All products are screened to ensure they meet the quality, design, and composition standards represented on our site. However, prices and availability are subject to change at the sole discretion of Pihura without prior notice.

Accuracy Disclaimer: While we strive for precision, we do not warrant that product descriptions or site content are 100% error-free. Slight color variations may occur due to digital screen settings or photography lighting.

Article II — Order Cancellations & Refusals

Once an order is placed on pihura.shop, requests for cancellation will not typically be entertained. In rare instances where a cancellation is approved, the customer will bear all transaction-related costs, including bank charges and exchange rate fluctuations.

We reserve the right to refuse or cancel any order listed at an incorrect price or for any other administrative reason, regardless of whether the payment has been processed. In such cases, a full refund will be issued promptly.

Article III — Shipping & Delivery Responsibilities

Delivery schedules are estimates. While we aim for punctuality, Pihura is not liable for damages or compensation due to early or delayed deliveries.

User Error: If a delivery fails due to incorrect information provided by the user (wrong name, address, or unavailability), any additional costs for re-delivery will be charged to the customer.

Article IV — Bollywood & Reference Imagery

Images featuring Bollywood celebrities or high-fashion campaigns are for stylistic reference only. The actual product's color, fabric, and intricate handwork may vary slightly from the original inspiration picture.

Article V — User Obligations & Fraud Prevention

Users must provide accurate and authentic information. Pihura reserves the right to validate details at any time. Fraudulent use of credit cards is the sole responsibility of the user; you must use only your own authorized payment methods.

Users certify they are at least 18 years of age or possess legal parental/guardian consent to use this service.

Article VI — Complaints & Intellectual Property

Complaint Window: Any complaints regarding delivered orders must be raised within 5 days of receipt. Requests made after this window will not be entertained.

Copyright: All content, including graphics, logos, and text, is the exclusive property of Pihura and is protected under Indian Copyright Laws.

Article VII — Governing Law

These Terms of Service and any separate agreements for services provided by us shall be governed by and construed in accordance with the Laws of India.

By placing an order, you confirm that you have read and agreed to our Return Policy, Privacy Policy, Stitching Policy, and Shipping Policy.

Questions? Reach us at: contact@pihura.shop